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Terms & Conditions

Privacy Consent Policy

At 4K Energy, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Consent Policy outlines how we collect, use, disclose, and manage your personal information. By providing us with your personal information, you consent to the practices described in this policy.

Collection of Personal Information:

We may collect personal information from you when you voluntarily provide it to us, such as when you sign up for our services, make a purchase, or contact us via email or phone. This information may include but is not limited to your name, email address, phone number, and any other information you choose to provide.

Use of Personal Information:

We use your personal information to communicate with you regarding our products, services, promotions, and events. Your information may also be used for administrative purposes, such as processing payments and managing your account. We do not spam or sell your contact information to third parties.

Opt-Out Policy:

If you no longer wish to receive communications from us, you may opt-out at any time by messaging “STOP” to us via email or phone. Once you opt-out, we will promptly cease sending you marketing communications, although we may still contact you for transactional or administrative purposes.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from 4K Energy. This includes SMS messages for appointment scheduling, appointment reminders, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://4kenergy.ca/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

SMS Terms & Conditions

1. SMS Consent Communication:

The information 519-913-1310 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from 4K Energy you may receive messages related to the following

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions

Example: “Hello, this is a friendly reminder of you have an outstanding balance. Please pay as soon as you can to avoid late fees. You can reply STOP to opt out of SMS messaging from 4K Energy at any time.”

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to your account, appointments and billing information.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per month regarding your appointments or account status.”

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt-in to receive SMS messages from 4K Energy in the following ways

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form
  • Be in a customer of ours

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://4kenergy.ca/#contact

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

Security of Personal Information:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Contact Us:

If you have any questions, concerns, or complaints regarding our Privacy Consent Policy or the handling of your personal information, please contact us at Admin@4kenergy.ca. We will respond to your inquiries as promptly as possible and work to address any concerns you may have.

Changes to this Policy:

We reserve the right to update or modify this Privacy Consent Policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.